Phone Cooler Z9 with Temperature Display

Return and Refund Policy

Thank you for shopping with us! We want you to love your purchase, but if you need to return an item, here’s how it works:

1. Returns

• Returns are accepted within [X] days of purchase.
• Items must be unused, unwashed, and in original packaging.
• Non-returnable items: Final sale, gift cards, digital products.

2. How to Return

• Contact us at [your email] with your order number and return reason.
• We'll provide return instructions.
• Return shipping is at the customer’s expense unless the item is defective.

3. Refunds

• Once we receive your return, we will issue a refund to your original payment method within [X] business days.

4. Exchanges

• If you want a different size or color, please return the item and place a new order.

5. Damaged or Defective Items

• Contact us immediately if your item is damaged or defective. We’ll arrange a replacement or refund.

6. Late or Missing Refunds

• If you haven’t received your refund after [X] days, contact your bank first. If you still have issues, reach out to us.

7. Order Cancellations

• You can cancel an order within 24 hours of placing it. After that, it will follow the return process.